Who We Serve
Technology Deployment Services for Multi-Location Businesses
TechLink puts vetted technicians on site across the U.S. and Canada for companies running technology in hundreds of locations, and for the partners who sell it to them.
Every dot is a real cluster of locations TechLink technicians have serviced since 2008. Brighter dot, more sites.
The short answer
Who Does TechLink Serve?
TechLink serves businesses that need the same technology installed, upgraded, or serviced across many locations, plus the integrators, MSPs, and solution providers who sell that technology to them.
Programs run from dozens of sites to tens of thousands across the U.S. and Canada. TechLink supplies the project management, a network of 4,000+ vetted technicians, and site documentation built to your specs. You keep one point of contact from the pilot store to the last site.
A quick fit check
We’d rather tell you now than on the third call.
- YesRollouts across many business locations
- YesPartners who need a field team in every state
- YesOngoing service and upgrades after install
- NoOne-off installs at a single site
- NoResidential or home installations
Which Side of the Rollout Are You On?
Most people land on this page from one of two chairs.
You own the locations
Enterprise & National Businesses
You have a store list, a go-live date, and a mandate to finish without closing a single location. You need one partner who can staff site 12 in Ohio and site 212 in Alberta the same week, with one invoice and one status report.
Operations, facilities, and IT leaders at chains, franchises, banks, hotels, and healthcare networks.
You sell the solution
Technology & Channel Partners
You design the system, win the contract, and own the customer. What you don’t want is a technician on payroll in every state. TechLink becomes your field team, under your brand if you prefer.
Integrators, MSPs, solution providers, security and telecom providers, and hardware resellers.
You own the locations
Industries We Serve
Every industry has its own version of “you can’t do that during business hours.” Here’s what we plan around in each one.
National Chains & QSR
What we plan aroundWork happens between close and open. Menu boards, kiosks, and POS swaps are staged so the morning crew walks into a working store.
Digital menu boards at 5,300+ coffee shop locations for one national brand.
Hospitality
What we plan aroundGuests don’t check out so you can install. Access control, Wi-Fi, and signage work is scheduled around occupancy, floor by floor.
Field service at 1,900+ hotel properties for one hospitality communications provider.
Banks & Financial Institutions
What we plan aroundAn ATM install is also an ADA placement question, a physical security question, and a PCI question. Branch, offsite, and Bitcoin ATMs each carry their own checklist.
Bitcoin ATM installs and service at 960+ locations for one national kiosk operator.
Healthcare Networks
What we plan aroundClinics and patient areas stay open. Crews work in after-hours windows and follow each facility’s access rules, so care never pauses for a network drop.
18,600+ physician office locations for one healthcare media network.
NetworkStructured CablingDigital Signage
Case study: scaling healthcare tech without adding headcount →
Construction & Commercial Property
What we plan aroundLow voltage has to land before the ceiling closes. We work to the general contractor’s schedule on new builds and renovations, so cabling rough-in never holds up drywall.
Elevator emergency phone service at 8,300+ commercial properties for one emergency communications provider.
Sports & Recreation Venues
What we plan aroundVenues run on seasons, not store hours. Video systems at volleyball, football, and baseball facilities, and monitoring at stadiums and pools, go in during the off-season or between events.
Streaming cameras at 1,100+ rinks and sports facilities for one live sports broadcaster.
Retail, higher education, and more: if it has locations and hardware, it probably fits. Browse all services
Same Playbook Behind Both Doors
180,000+
locations serviced
356,000+
work orders completed
4,000+
vetted technicians
2008
planning rollouts since
Largest single client program: 18,600+ locations and 43,000+ work orders for a healthcare media network.
Proof from the field
Rollouts We’ve Run for Both Sides
Three programs, two doors. Each one started with a site list and a deadline.
Beyond the personal relationships with our project managers & real time communications, we value TechLink’s flexibility in helping us solve challenging deployments.
Associate Director of Digital Operations, healthcare media network (18,600+ locations)
National QSR chain
Static to Digital Menu Boards, Indoor and Drive-Thru
TechLink vetted and trained technicians, then ran mounts, Cat6, media players, and new electrical circuits so the chain can push menu, pricing, and promo updates to every restaurant at once.
Water refill station provider
A National Rollout Without Growing the Install Team
Install requests were swamping the client’s internal team. TechLink took over installation and servicing under the client’s name, so the company could keep selling while the field work kept pace.
Low-voltage provider
A Dedicated PM That Helped Win More Projects
TechLink assigned a project manager fluent in low-voltage systems and client communication. The result: more project wins, faster turnarounds, and higher quality on every job.
You sell the solution
Technology & Channel Partners We Serve
You sold it. We’ll install it, in every state you sold it in. Each partner type hands off something a little different, so here’s how the split usually works.
| Partner | You bring | TechLink handles | Related |
|---|---|---|---|
| Technology integrators | System design, standards, and the client relationship | Scheduling, technicians, and site documentation at every location | NetworkStructured Cabling |
| Solution providers | The product and the customer contract | Turnkey installation logistics, from pilot sites to full rollout | Case study: water kiosk provider |
| Managed service providers | The managed service and the SLA | On-site installs, break-fix, and upgrades without adding headcount | Internet FailoverNetwork |
| Security providers | Access control and surveillance system design | Code-compliant installs of cameras, readers, and panels across sites | Security installation servicesCase study: security equipment retailer |
| Telecom providers | Circuits, carriers, and service plans | VoIP, POTS replacement, antenna, and cellular installs | TelecomPOTS Replacement |
| Hardware resellers | The hardware and the sale | Installation, so your customer receives it working instead of in a box | KioskSmart Locker |
Your name on the work order
Partners can run every job through SIMPL, TechLink’s white-label-ready work order portal, so your customer sees your brand from scheduling to closeout. How SIMPL works
Find the Service You’re Rolling Out
Every service below is available to every industry and partner type on this page.
Retail & Payments
Security & Safety
Power & Devices
Questions About Who TechLink Serves
What types of businesses does TechLink work with?
Does TechLink do single-site or residential installations?
How many locations can TechLink handle in one rollout?
Can TechLink install under my company's brand?
Does TechLink work in Canada as well as the U.S.?
How far ahead should we plan a rollout with TechLink?
Tell Us What You’re Rolling Out, and Where
Send the site list, even if it’s a spreadsheet with three tabs named “FINAL.” We’ll show you how we’d staff it.
Selling technology to multi-site customers? Become a channel partner